Frequently Asked Questions (FAQ)

What is a Virtual Assistant? (VA)
VAs are usually home-based entrepreneurs  that provide a variety of professional administrative office support services to enhance the productivity of their clients. 

Why use Offsite Advantage?
You avoid paying overhead costs such as office space, equipment, job training, health benefits, sick days, bonus plans, insurance, etc.  With the time you save you can focus on growing your own business, increasing revenues, and developing your customer relationships.  We are efficient, flexible and deliver the highest quality of service. 
 

Who would use Offsite Advantage?
Small businesses, entrepreneurs, home-based businesses, private individuals, speakers, teachers,  real estate agents, financial advisors, people who spend a lot of time out of the office and even some large corporations can benefit from outsourcing some administrative tasks to Offsite Advantage.  We focus exclusively on your tasks without the traditional disruptions of an onsite office.


How do we submit our work to you?
You can submit your work to us by email, fax, courier, or phone.  We  also offer pick up and delivery services for our immediate vicinity clients.


What are your hours of operation?
Monday to Friday 9:00 a.m. to 5:00 p.m. 
However, if you require evening or weekend assistance, a rush job, or over the holidays help, please contact us and we will work out some arrangements to meet your needs.


Will you come to my office to work?
Offsite Advantage will come to your office provided you are within a reasonable travelling distance from our Cobourg office location and the scope of the job requires us to do so.


What method of payment do you accept?
We accept payment by cash or cheque. 


How do we begin?
Call us at  905-342-9621,  or
Fax us at   905-342-2737,  or
Email us at    info@offsiteadvantage.com

We will set up a convenient time for a complimentary initial consultation for which there is no obligation.  This is your opportunity to ask any questions that you still might have and it's our opportunity to get to know you, your business, priorities, and  requirements.